How the wholesale application process works
Wholesale accounts are reviewed manually to ensure appropriate pricing, support, and product access can be provided for your business and application.
Applications are typically reviewed within 1-2 business days. If we require any additional information, we will contact you using the details provided in your application.
We operate this system to ensure all customer and business information is correctly recorded and to allow our team to process orders efficiently and accurately. This also allows us to provide appropriate technical and commercial support based on your application.
- Create a customer account
- Complete your account information
- Submit a wholesale account application
- Our team reviews your application
- Once approved, you will gain access to wholesale pricing and ordering
Step 1 – Create a customer account
Please create a customer account using your business details and ensure the following information is completed:
- Full name
- Email address
- Phone number
- Business name
- Billing address
- Shipping address
- VAT number (if applicable)
Step 2 – Submit your wholesale account application
After creating your account, please complete the wholesale account application form below:
Before applying for a wholesale account, please create a customer account and complete your billing and shipping address information. This allows the website to provide accurate shipping quotations, generate proforma invoices, and process future orders once your wholesale account has been approved.
My Account
My Account
Frequently Asked Questions
Do I need a wholesale account to purchase products?
No. Products can be purchased directly through the website at standard retail pricing without a wholesale account.
Can I request pricing before placing an order?
Yes. Once your wholesale account has been approved, you will be able to view wholesale pricing and request proforma invoices directly through the website.
Do you provide quotes?
Rather than traditional quotations, we provide proforma invoices directly through the website. Once your account has been approved, you can add products to your cart and proceed through checkout to generate a proforma invoice containing pricing, shipping costs, and payment details.
If you require customised products or have special requirements, please contact us first so we can discuss feasibility, lead times, and pricing before generating a proforma invoice.
Why do wholesale products have a lead time?
Wholesale orders are typically manufactured or assembled to order rather than supplied from stock. This allows us to support larger order quantities without impacting stock allocated for smaller order and retail customers.
In return for the lead time, wholesale pricing is reduced compared to standard retail pricing. Lead times are displayed on the relevant product pages.
Can I purchase products at retail pricing instead?
Yes. If products are currently available in stock on the website, you are welcome to purchase them at the standard retail price for immediate dispatch.
Can I apply if I am unsure whether I am an Integrator or Retailer?
Yes. Select the option that best describes your business and provide additional information in the Company Description section. Our team can adjust your account type if required.
Do you offer product customisation?
Yes. We can often accommodate customisations such as alternative connectors, cable modifications, removal of CAN termination resistors, PCB-only versions, and other application-specific requirements.
All customisation enquiries are initially handled via email so we can review the technical feasibility, discuss any engineering requirements, and provide accurate lead times and pricing before proceeding.
If you are interested in customised products, we still recommend applying for a wholesale account. This gives us a better understanding of your requirements and allows us to provide appropriate pricing, support, and ordering options as your project develops.
Ordering and Shipping
Orders can be placed directly through the website by adding items to your cart and proceeding to the checkout. A proforma invoice can then be generated containing the payment details required to complete your order via bank transfer.
Once payment has been received, production of your order will begin or, if the items are in stock, your order will be processed for dispatch.
We provide email updates at each stage of the process so you can track the progress of your order. Tracking information will be provided as soon as your order has shipped.
If you have any questions during the application process, please feel free to contact us.